Q1.What is BlueForest hair.
Blueforest hair is a very famous hair factory that selling hair over 20 years in China,it mainly sells 100% virgin human hair products. Blueforest hair always focus on offering best hair quality and best service for every customer!So far, It gets over 1,3000 good reviews from buyers,and sells more than 1000 bundles hair per day to different countries!“Shinning at everywhere” is our slogan and goal,we keep doing our best to make every customer be a star,shinning at everywhere!
Q2.If order today , when can get package?
Usually when customers paid successfully on aliexpress, aliexpress will take about a few hours (within24 hours) to do money verification, after verification is over, we will send out orders on the day. USA or Canada orders get 2-3 working days UK or European orders get 2-4 working days Africa or Barbados or Ukraine orders get 4-7 working days Others usually get within 5 working days.
Q3.Am I getting a discounts price?
We appreciated every customers support to Blueforest hair factory so we have always keep best price here for the bundles we can make best deal .As different time we have different discounts for every product here ,if do not want to miss sale ,follow us via IG and Facebook or add our store into ur favorite ,get first sale news .
Q4.What we sell?
①.Brazilian ②.Peruvian ③.Eurasian ④.Cambodian ⑤.Indian ⑥.Malaysian hair ect.
Q5.No option for the correct length wanted, how do I do?
Usually ppl want to buy different length which we haven’t updated well on website,but contact our services firstly ,we will get back to u for how much price difference will be .Or u can place the hair order firstly by choosing any option firstly,then leave us for message ask help, services will contact asap when saw message.
Q6.which way I can do payment?
Accepted payment method.
(1)after we sent out package, dhl or fedex will text receiver for asking taxes firstly, but not exactly true,that is system text from them, if u are worrying it, pls contact Blueforest hair team to confirm again.
(2)Usually we will do great help to put an acceptable value on invoice or write a special product name as description there to avoid customs charge, if any cases happen unfortunately by asking pay, contact our services team firstly.
Q8.Why are my hair extensions getting tangle?
Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb)out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydratingdrops or consult your stylist for more help.
Q9.Why are my hair extensions getting Shedding?
Firstly, PLS running the hair with your fingers or Wide-toothed gently, to prevent the shedding. For curly hair, pls don’t use the comb.Secondly, After wash the hair,pls nurse the hair with some olive oil, then the hair will be silk and soft.